Support

Write to alexey.govorovsky@gmail.com — please include your device model, iOS version and app version.

How do I connect?

Add a server in the app and enter its address together with the user name and password issued to you. If your system is reached through a cloud account, sign in with that account instead.

The app cannot reach my server

Check that the address and port are correct, that the device has network access to the server (a mobile network may not reach a local address), and that the account is allowed to log in from a mobile client.

A camera shows no video

Make sure the camera is online and that your account has permission to view it. On a slow connection, video may take a few seconds to start.

Archive is empty

The app shows the recordings kept by the server. If nothing is displayed for a period, the server has no recording for that time or your account has no access to the archive.

Which devices are supported?

iPhone and iPad running iOS 15.5 or later, and Android devices via Google Play (io.github.vmsmonitor).

How do I remove my data?

Delete the servers you added in the app, or uninstall the app to remove everything it stored on the device. See the Privacy Policy for details.